Managed IT Services
Engineers who answer the phone, know your environment, and keep your systems running. Explore managed IT services →
AREAS SERVED
Secure IT Services for Caldwell Businesses
With an Average Rapid Response Time of 19 Min
IT and Cybersecurity for Caldwell’s Growing Businesses
From manufacturers to health care to construction companies, Caldwell businesses depend on technology to keep production and projects on schedule. We support Caldwell organizations of 20 or more employees from our Boise office, with remote help when you need a quick fix and engineers on-site when you need hands-on support. Some clients rely on us for all of their IT and security, while others partner with us to strengthen their internal IT team.
Cybersecurity
A security program that starts where you are and gets stronger over time. Explore cybersecurity services →
Technology Alignment & vCIO
A clear technology roadmap and honest guidance about risk, budget, and priorities. Explore vCIO services →
CLIENT TESTIMONIALS
Why Idaho's Industry Leaders Choose TotalCare IT
"I Honestly Wish I Would Have Found Them Sooner"
I knew onboarding was going to be time-consuming, and as I’m the one the project was going to fall on, I was not looking forward to it. I did give us a month to roll everything over while still having the prior IT company, but I probably only needed the old IT for about a week because at that point I was having TotalCare handle all the situations. There was only one time in all my calls that I had to leave a voice message because all the techs were busy.
"TotalCare Knows Security"
TotalCare IT actively works to reduce our cyber risk in ways we didn’t see with previous IT providers. We haven’t had an issue with our security since we moved to TotalCare.
If you’re on the fence about who to choose as your IT and cybersecurity provider, I’d say choose TotalCare IT. The team is very knowledgeable and their after-hours service is exceptional.
"A Trustworthy IT Partner"
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.
I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties.
"I Honestly Wish I Would Have Found Them Sooner"
I knew onboarding was going to be time-consuming, and as I’m the one the project was going to fall on, I was not looking forward to it. I did give us a month to roll everything over while still having the prior IT company, but I probably only needed the old IT for about a week because at that point I was having TotalCare handle all the situations. There was only one time in all my calls that I had to leave a voice message because all the techs were busy.
"TotalCare Knows Security"
TotalCare IT actively works to reduce our cyber risk in ways we didn’t see with previous IT providers. We haven’t had an issue with our security since we moved to TotalCare.
If you’re on the fence about who to choose as your IT and cybersecurity provider, I’d say choose TotalCare IT. The team is very knowledgeable and their after-hours service is exceptional.
"A Trustworthy IT Partner"
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.
I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties.
LOCATIONS
Our office serving Caldwell
We have offices in both Boise and Idaho Falls
- Open in Maps
Map preview unavailable
Managed IT & Co-Managed IT for businesses in Caldwell
We've moved from our old address to a new space near the Boise Airport. We're now just a short freeway jaunt down from Caldwell.
- Address
- 4883 W Malad St, Suite D, Boise, ID 83705
- Phone
- Sales: (208) 881-9713
- Support: (208) 881-0304
- Operating Hours
- 6am-5pm M-F