48%
increase in the frequency of ransomware attacks¹
Source: Corvus by Travelers
INDUSTRIES
Fully outsourced IT department, IT leadership, and cybersecurity for Idaho Builders.
Our Commitment
As a managed IT provider, we work best with construction and skilled trades companies that have 20+ employees who use computers, tablets, or laptops for their job. These organizations see cybersecurity as an investment, not an expense, and value ongoing IT leadership and technology alignment.
Typically these companies are looking to outsource their IT department completely. If a builder does have internal staff in an IT capacity, TotalCare IT is the outsourced resource for service desk escalations, cybersecurity solutions, and compliance consulting.
A lot of what we do at TotalCare to keep your business secure and running smoothly happens remotely. We are also available for on-site visits when the need arises. We have employees and offices in Boise and Idaho Falls.

We don't want to see any Idaho Builders or Contractors become part of the cybercrime statistics. TotalCare IT is here to protect your data, your people, and your profits. We do this through zero-trust networking, access control, employee awareness training, MFA, excellent backups, and more.
We help you rapidly accelerate your cybersecurity journey to not only protect your business but also to keep you compliant with the requirements of cyber insurance policies.

Construction companies are unprepared to manage cyber risk
48%
increase in the frequency of ransomware attacks¹
Source: Corvus by Travelers
59%
of firms experienced a cybersecurity threat in the last two years
Source: Corvus by Travelers
70%
of general contractors experienced a cybersecurity threat in the last two years
Source: NAHB
77%
would experience critical delays if access to documents is blocked for more than 5 days
Source: Corvus by Travelers
30%
only 30% have a business continuity plan for cyberattacks
Source: Corvus by Travelers
87%
rely on technology functioning properly so their business can operate
Source: Corvus by Travelers
Attacks damage reputation and impact project timelines
Compromised client information is sold on the dark web
Reputational damage results in clients going to other firms
Compromised systems make it difficult to operate
Every device, app, and outside worker in a construction company can give hackers a way to steal secret information. Important project details, money info, and special designs can be taken in a cyberattack.
Keeping data safe is very important for construction companies. Besides the direct costs of a hack—like paying ransom and hiring experts to fix the problem—construction companies also have to deal with losing client trust, damage to their reputation, and possible fines.
To help construction companies stay safe, we use a special Construction Security Cloud to help you:
A secure construction cloud integrates security and networking into a cloud-based system, protecting data with encryption and ensuring only authorized access. It provides fast, reliable access to tools and files from any location, reducing the need for on-site hardware and minimizing security risks, allowing construction companies to focus on their projects.

meet the team
Here's some of the main team members you'll be working with if you become a TotalCare IT client

Operations Manager
Think of me as the person behind the curtain making sure everything runs smoothly—from service tickets to project timelines. As the Operations Manager, I keep our team on track so your team doesn’t skip a beat. Whether it’s scheduling the right engineer for the job, refining our processes, or ensuring we're hitting our SLAs, I’m here to make sure your experience with us is efficient, responsive, and headache-free. You focus on your business—we’ll handle the tech (and the logistics behind it).
Learn more
On-Site Service Engineer
Hello, if your company is in the Treasure Valley, I'll be involved in your onboarding process. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. When I'm not at a client's office, I'm usually at our local Tier 3 data center. Our Boise data center let's us keep your data in Idaho and deliver faster support than Azure or AWS.
Learn more
Systems Engineer
Is your company in the cloud? If so, I'm your guy. I spend my time at TotalCare IT on cloud architecture and automation. That means I'm working in the background to make sure your company's data is always accessible and right at your fingertips. I know this is so important for construction companies, who often have files that need to be accessed securely on the go or at a construction site. Whether it's your Foreman or your Controller, they'll have secure access wherever and whenever you need it.
Learn more
Service Desk Engineer
I'm one of the engineers who will keep your team working when tech issues arise. Every time you call our service desk, you will talk to an experienced engineer. We do not use an answering service or dispatcher - when you call your problem will be addressed by someone who can handle it right away, not just someone who can create a ticket. Speaking of tickets...do you prefer to submit tickets via Slack or Teams? We can set that up for your company to get you the most convenient support.
Learn moreLOCATIONS
Here's some of the main team members you'll be working with if you become a TotalCare IT client
Map preview unavailable
On-site services for construction companies in the Boise area are dispatched from our office near the airport.
Boise specific servicesMap preview unavailable
On-site services for construction companies in Southeast Idaho are dispatched from our office in Idaho Falls.
Idaho Falls specific services