1 in 4
law firms reported experiencing a security breach
Source: UptimeLegal
INDUSTRIES
Your outsourced IT department, IT leadership, and cybersecurity team in Idaho.
Our Commitment
Whether you're on the West side of the state or the East side, you need fast IT service that keeps your team working. That's what we deliver at TotalCare IT. Our model includes 3 main service areas: secure IT support, cybersecurity, and technology alignment (roadmapping your tech upgrades and IT budget over 12-18 months).
A lot of what we do at TotalCare to keep your firm secure and running smoothly happens remotely. We are also available for on-site visits when the need arises. We have employees and offices in Boise and Idaho Falls, Idaho.

We don't want to see any Idaho Law firms become part of the cybercrime statistics. TotalCare IT is here to protect your data, your people, and your profits. We do this through zero-trust networking, access control, employee awareness training, MFA, excellent backups, and more.
We help you rapidly accelerate your cybersecurity journey to not only protect your firm but also to keep you compliant with the requirements of cyber insurance policies.

Breaches cost firms money immediately and long-term
1 in 4
law firms reported experiencing a security breach
Source: UptimeLegal
42%
of law firms with 100 or more employees experienced a data breach
Source: Perimeter
8.7%
increase in volume of attacks since 2022
Source: Perimeter
$36,000
average cost of a data breach for a small legal firm
Source: UptimeLegal
$5,080,000
average cost of a data breach for larger legal firms
Source: Clio
36%
of firms report lost billable hours
Attacks damage reputation and impact project timelines
Client's confidential information, trade secrets, and IP sold on the dark web
Lost trust results in clients leaving
Reputational damage makes it difficult to attract new clients
MEET THE TEAM
Here's some of the main team members you'll be working with if you become a TotalCare IT client

On-Site Service Engineer
Hello, if your company is in the Treasure Valley, I'll be involved in your onboarding process. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. When I'm not at a client's office, I'm usually at our local Tier 3 data center. Our Boise data center let's us keep your data in Idaho and deliver faster support than Azure or AWS.
Learn more
Service Desk Engineer
I'm one of the engineers who will keep your team working when tech issues arise. Every time you call our service desk, you will talk to an experienced engineer. We do not use an answering service or dispatcher. From the time of submitting your service ticket, you can expect an engineer working on your concern within 19 minutes or less. Do you prefer to submit tickets via Slack or texting? We can set that up for your firm to get the most convenient support for you.
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vCIO
Hello there! I will be leading your IT strategy and technology roadmap if you choose to work with TotalCare IT. You can think of me as your virtual Chief Information Officer. I have my hands in a bit of everything, so we may speak from time to time about infrastructure projects, budget planning, your cloud environment, or your on-premises environment if your firm's data isn't hosted in the cloud.
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Systems Engineer
Whether your data is stored in the cloud, on-premises, or a hybrid of both, I'm your guy. I spend my time on cloud architecture and server engineering. That means I'm working in the background to ensure your firm's data is always accessible and right at your fingertips. Whether you're working from home, in the office, at the cabin, or abroad, you'll have safe access to your files and working environment.
Learn moreClient testimonials
Hear what our raving fans have to say about what it's like working with TotalCare IT