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INDUSTRIES

Secure IT Services for Metal Manufacturers

Protecting your inventory data, CAD files, and intellectual property.

Our Commitment

An IT Provider That Understands the Reality of Milling & Fabrication

Let’s be honest—production environments are rarely perfect. Things go down. Things get patched. Rick still hasn’t replaced the coffee. In the middle of all that, your technology has to work—because your team doesn’t have time for downtime, delays, or duct-taped IT fixes.

At TotalCare IT, we work with metal manufacturers who live in the real world, not a spotless showroom. Your CNC machines are humming (most of the time), your team is juggling deadlines, and you need your systems to keep up without getting in the way. That’s exactly what we build—secure, steady, industrial-grade IT that helps you run your shop with fewer headaches and more uptime.

We Know the Floor Is Never Fully Quiet

You might be running a precision operation, but that doesn’t mean the tech behind the scenes is always clean and predictable. Maybe your ERP was never set up quite right. Maybe the Wi-Fi doesn’t reach the back of the shop. Maybe your firewall hasn’t been touched since someone’s cousin installed it in 2015.

We get it. You’re not alone. We see this every day in metal shops and manufacturers just like yours. What matters isn’t a flawless setup—it’s what you do next. That’s where we come in.

TotalCare IT engineer standing with arms crossed

IT That Works Even When Things Get Messy

We can’t prevent every problem. Machines break. Software crashes. People click links they shouldn’t. But what we can do is make sure your IT infrastructure is built to handle hiccups—without becoming a crisis. We put systems in place that don’t just prevent problems, but also make recovery fast and painless when they do happen.

We design your environment to be secure, responsive, and able to handle the chaos of real production life. And when things go sideways, our team jumps in fast, with zero finger-pointing and no jargon—just solutions.

Rule Steel team member on a metal manufacturing floor

Security That Doesn’t Slow You Down

We know security can't interfere with production. Your team has parts to cut, orders to fill, and deadlines to hit. Our approach to cybersecurity is quiet, proactive, and built into your workflow. No locked-down nonsense, no constant popups—just smart protections that keep your proprietary data safe without making life harder for your crew.

Whether you’re dealing with ITAR, NIST, or internal security standards, we’ll help you build a setup that makes compliance easier, not more complicated.

Stacks of metal tubing on a production floor

Backups That Don't Rely on Hope

We’ve walked into shops where the “backup system” was a single thumb drive—tossed in with a dozen others in a drawer, totally indistinguishable, totally unlabelled. Sometimes that’s what you’re working with. We get it.

But that kind of setup doesn’t cut it when something actually goes wrong. Whether it’s a server failure, accidental file deletion, or a ransomware attack, you need to know your data is safe, recent, and ready to restore—no digging through drawers required.

We build backup and disaster recovery systems that work silently in the background, backing up everything automatically and securely. And when something breaks, we make sure getting it back doesn’t involve a wild goose chase through USB drives from five years ago.

Server storage array with active status lights

Are you a Prime Contractor or Subcontractor with the DoD?

If your company has a contract with the DoD, is a supplier to a DoD prime (e.g., Lockheed Martin, Boeing, Northrop Grumman), or handles or processes Controlled Unclassified Information (CUI) — such as technical drawings, specifications, or procurement data, then CMMC compliance is required.

At TotalCare IT, we guide you to CMMC compliance by assessing your current cybersecurity, identifying gaps, and creating a roadmap to meet the required maturity level. We help implement necessary controls, document processes, train your team, and prepare you for the official C3PAO assessment. Our support ensures you achieve and maintain certification to secure DoD contracts.

Here’s the Cheat Sheet:

Type of workCMMC Required?Why
Selling civilian firearms or knivesNot a DoD contractor
Selling to law enforcement onlyNot federal/military
Manufacturing components for a DoD contractorLikely handling CUI
Building complete systems for militaryDirect DoD work = full compliance
Hosting CUI or ITAR-restricted designs in your systemsMust meet CMMC controls and NIST 800-171 baseline

Cyber Safety: Treat Your Tech Like You Treat Your Tools

Every metal shop we walk into has safety banners hanging from the ceiling. Safety glasses required. Watch for forklifts. Lockout/tagout procedures. And for good reason—everyone knows how fast something can go wrong when you’re working with heavy machinery, sharp edges, and high temperatures.

But when it comes to cybersecurity, that same safety mindset often gets left at the door.

When your days are spent working with steel, your attention is on the material—not the machines running in the background. It’s easy to overlook the safety risks sitting on your desk. Clicking the wrong link, connecting to unsecured Wi-Fi, or responding to a fake vendor email may not seem dangerous in the moment—but these are the digital equivalent of ignoring a machine guard or cutting corners with PPE. They’re the kinds of small slips that can lead to serious problems.

Ransomware, data theft, system lockouts—they all usually start with a simple, avoidable mistake. And just like on the shop floor, good safety comes from habit, awareness, and the right tools in place.

That’s why we don’t just install cybersecurity tools—we build cyber safety culture into your company. That includes user training your crew will actually understand, proactive monitoring that stops problems before they spread, and layered protections that don’t interfere with production.

You already know how important physical safety is. We’ll help you bring that same level of care to your digital environment—without making it complicated or slowing down your team.

TotalCare IT team members at a cybersecurity conference

LOCATIONS

We Are Located in Idaho, and Serve Manufacturers Throughout the United States.

Most IT support is handled remotely. For planned onsite visits outside of Idaho, we are happy to fly to your location. For emergencies, or if the situation does not make sense for us to fly to you, we have IT friends all over the country that we can call who may be closer to you.

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    IT Services for Metal Manufacturers in Boise & Treasure Valley

    4883 W Malad St, Suite D, Boise, ID 83705

    On-site services for metal manufacturing companies in the Boise area are dispatched from our office near the airport.

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    IT Services for Metal Manufacturers in Idaho Falls & East Idaho

    428 Park Ave, Ground Level, Idaho Falls, ID 83402, Located in the Salisbury Building

    On-site services for metal manufacturing companies in Southeast Idaho are dispatched from our office in Idaho Falls.

You Grow. We Adjust.

Production schedules shift. New machines show up. You win a new contract and suddenly need five more workstations set up yesterday. We roll with it. Our team grows with yours, offering the kind of flexible, forward-thinking IT that keeps pace with your operation—even when things get a little chaotic.

We don’t expect your environment to be perfect—and we never judge what you’re working with. We come in, get to know your floor, your team, your machines, and your goals. Then we build a plan that fits your real world, not some idealized version of it.

Companies like Agency Arms and Rule Steel trust us to keep their data secure and their teams running strong. We take that responsibility seriously, and we show up every day ready to earn that same trust from you.

You’ve Got Enough on Your Plate.

You’re not looking for a miracle. You’re looking for tech that works more often than not, people who answer the phone when you call, and systems that make your life easier—not harder. That’s exactly what we deliver.

If that sounds like the kind of IT support you’ve been missing, let’s talk.

Schedule Your IT Discovery Call