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INDUSTRIES

Secure IT Services for Finance

Your outsourced IT department, IT leadership, and cybersecurity team in Idaho.

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Trusted by Finance Companies Throughout Idaho and Nationally.

  • amerimax
  • bail house
  • ckql
  • idaho
  • hopkins roden
  • haris accounting
  • autction
  • searles
  • spark accounting
  • sutton simmons

Our Commitment

How We'll Work with Your Firm

Whether you are a CPA in Boise or a medical billing agency in East Idaho, you need fast IT service that keeps your team working. That's what we deliver at TotalCare IT. Our model includes 3 main service areas: secure IT support, cybersecurity, and technology alignment (roadmapping your tech upgrades and IT budget over 12-18 months).

A lot of what we do at TotalCare to keep your firm secure and running smoothly happens remotely. We are also available for on-site visits when the need arises. We have employees and offices in Boise and Idaho Falls, Idaho.

Zac Guo, Systems Engineer

Cybersecurity for Financial Service Firms

We don't want to see any Idaho Law firms become part of the cybercrime statistics. TotalCare IT is here to protect your data, your people, and your profits. We do this through zero-trust networking, access control, employee awareness training, MFA, excellent backups, and more.

We help you rapidly accelerate your cybersecurity journey to not only protect your firm but also to keep you compliant with the requirements of cyber insurance policies.

Financial trading chart rising on a dark screen

Criminals are in it for the money, putting your business in their crosshairs

Non-compliance & successful breaches ratchet up the financial pain

  • 300X

    more likely to be targeted than other industries

    Source: Investopedia

  • $12B

    in losses over the past 20 years

    Source: IMF Blog

  • $1.6M

    average ransom payment by financial organizations

    Source: InvenioIT

  • $5K – $100K

    average fine range for PCI-DSS non-compliance

    Source: PCI DSS Guide

  • $50 – $90

    per affected customer following a data breach

    Source: PCI DSS Guide

  • Up to $100K

    fine for FTC Safeguards violations

    Source: Corvus by Travelers

Attacks damage reputation and impact project timelines

  • Customer churn

  • Lost vendors & partners

  • Inability to acquire new customers

MEET THE TEAM

Ready for a Secure IT Transition?

Here's some of the main team members you'll be working with if you become a TotalCare IT client

  • Cody, On-Site Service Engineer

    Cody

    On-Site Service Engineer

    Hello, if your company is in the Treasure Valley, I'll be involved in your onboarding process. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. When I'm not at a client's office, I'm usually at our local Tier 3 data center. Our Boise data center let's us keep your data in Idaho and deliver faster support than Azure or AWS.

    Learn more
  • Santiago, Field Technician

    Santiago

    Field Technician

    I'm one of the engineers who will keep your team working when tech issues arise. Every time you call our service desk, you will talk to an experienced engineer. We do not use an answering service or dispatcher. From the time of submitting your service ticket, you can expect an engineer working on your concern within 19 minutes or less. Do you prefer to submit tickets via Slack or texting? We can set that up for your firm.

    Learn more
  • Adonis, vCIO

    Adonis

    vCIO

    Hello there! I will be leading your IT strategy and technology roadmap if you choose to work with TotalCare IT. You can think of me as your virtual Chief Information Officer. I have my hands in a bit of everything, so we may speak from time to time about infrastructure projects, budget planning, your cloud environment, or your on-premises environment if your firm's data isn't hosted in the cloud.

    Learn more
  • Zac, Systems Engineer

    Zac

    Systems Engineer

    Whether your data is stored in the cloud, on-premises, or a hybrid of both, I'm your guy. I spend my time on cloud architecture and server engineering. That means I'm working in the background to ensure your firm's data is always accessible and right at your fingertips. Whether you're working from home, in the office, at the cabin, or abroad, you'll have safe access to your files and working environment.

    Learn more

Client testimonials

What Our Clients Have to Say

Hear what our raving fans have to say about what it's like working with TotalCare IT

  • "TotalCare Is an Amazing Partner in Business"

    I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange. When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!

    Katie Davenport

    CEO, AmeriMax RCM

  • "We Would Be Less Productive and Profitable Without TotalCare IT"

    TotalCare IT continues to be a great value proposition for us. As a professional office providing services to clients, our IT systems have to stay working or our production halts. With TotalCare IT acting as our IT and cybersecurity department, I have proactive coverage for my systems. I’m getting better response times than when I had in-house IT, because TotalCare has a whole team of professionals and offers more available resources to resolve issues. Maintenance is no longer an issue for us, whether it be servers or desktops.

    Bill Tanner

    Partner and CPA, Searle Hart

  • "Friendly Engineers"

    My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed.

    Melissa Zimmerman

    Owner, Zimmerman Insurance

See More Client Testimonials

What's the Next Step?

We work best with financial service firms that are looking to completely outsource their IT department. Or, if a firm does have internal staff in an IT capacity, TotalCare IT is the outsourced resource for service desk escalations, cybersecurity solutions, and compliance consulting. We call this Co-Managed IT.

The types of organizations that see the most benefit in working with us

  • Have 15+ employees who use computers, internet-connected machines, tablets, or laptops for their job;
  • See cybersecurity as an investment, not an expense;
  • Need to meet FTC data compliance standards; and
  • Value ongoing IT leadership and technology alignment.

If this sounds like your firm, we should talk. The next step is to schedule a Discovery Call. It's a quick, 10 to 15-minute chat where we discuss how you're currently handling your IT support, security and compliance, and if it makes sense to work with TotalCare IT. Just fill out the form to schedule. After submitting you will see our live calendar where you can pick a time that is convenient for you to meet via Zoom. If you'd prefer to meet in person, please let us know.

Schedule Your IT Discovery Call