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INDUSTRIES

Secure IT Services for Nonprofits in Idaho

Outsourced IT department, IT leadership, and cybersecurity team for your mission-driven organization.

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Trusted by Law Firms and Finance Companies Throughout Idaho and Nationally.

  • Dawn Enterprises
  • Taproot
  • Compass
  • AGC

Our Commitment

How We'll Work with Your Organization

Whether you're a trade association in Boise, a workforce development nonprofit in Idaho Falls, or a community health organization somewhere in between, you need fast IT service that keeps your team and members working. That's what we deliver at TotalCare IT. Our model includes 3 main service areas: secure IT support, cybersecurity, and technology alignment (roadmapping your tech upgrades and IT budget over 12-18 months).

A lot of what we do at TotalCare to keep your firm secure and running smoothly happens remotely. We are also available for on-site visits when the need arises. We have employees and offices in Boise and Idaho Falls, Idaho.

Pictured: Zac, Systems Engineer

Zac Guo, Systems Engineer

Cybersecurity for Nonprofits

Attackers know that nonprofits hold something valuable: donor records, financial data, and personal information about the communities you serve. And they know most nonprofits aren't equipped to stop them.

TotalCare IT helps close that gap. We put a holistic cybersecurity program in place — zero-trust networking, access control, staff and volunteer security awareness training, MFA, and reliable backups — so your organization can protect donor trust and stay focused on mission, not on recovering from an incident.

A nonprofit team stacking their hands together

Cyberattacks against nonprofits are at an all-time high

Most nonprofits aren’t prepared to defend themselves

  • Second most

    targeted sector by cybercriminals

    Source: Protect.NGO

  • 31%

    of nation-state attacks target nonprofits

    Source: Protect.NGO

  • 68%

    of nonprofits experienced a data breach in the past three years

    Source: Protect.NGO

  • 80%

    of nonprofits don’t have policies in place for responding to cyberattacks

    Source: NTEN

Attacks damage reputation and impact ability to fulfill mission

  • Compromised donor data is sold on the dark web

  • Reputational damage results in fewer donations

  • Compromised systems make it difficult to operate

MEET THE TEAM

Ready for a Secure IT Transition?

Here's some of the main team members you'll be working with if you become a TotalCare IT client

  • Cody, Centralized Services Engineer

    Cody

    On-Site Service Engineer

    Hello, if your company is in the Treasure Valley, I'll be involved in your onboarding process. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. When I'm not at a client's office, I'm usually at our local Tier 3 data center. Our Boise data center let's us keep your data in Idaho and deliver faster support than Azure or AWS.

    Learn more
  • Santiago, Field Technician

    Santiago

    Field Technician

    I'm one of the engineers who will keep your team working when tech issues arise. Every time you call our service desk, you will talk to an experienced engineer. We do not use an answering service or dispatcher. From the time of submitting your service ticket, you can expect an engineer working on your concern within 19 minutes or less. Do you prefer to submit tickets via Slack or texting? We can set that up for your firm.

    Learn more
  • Adonis, vCIO

    Adonis

    VCIO

    Hello there! I will be leading your IT strategy and technology roadmap if you choose to work with TotalCare IT. You can think of me as your virtual Chief Information Officer. I have my hands in a bit of everything, so we may speak from time to time about infrastructure projects, budget planning, your cloud environment, or your on-premises environment if your firm's data isn't hosted in the cloud.

    Learn more
  • Zac, Systems Engineer

    Zac

    Systems Engineer

    Whether your data is stored in the cloud, on-premises, or a hybrid of both, I'm your guy. I spend my time on cloud architecture and server engineering. That means I'm working in the background to ensure your firm's data is always accessible and right at your fingertips. Whether you're working from home, in the office, at the cabin, or abroad, you'll have safe access to your files and working environment.

    Learn more

Client testimonials

What Our Clients Have to Say

Hear what our raving fans have to say about what it's like working with TotalCare IT

  • "TotalCare Is an Amazing Partner in Business"

    I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange. When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!

    Katie Davenport

    CEO, AmeriMax RCM

  • "We Would Be Less Productive and Profitable Without TotalCare IT"

    TotalCare IT continues to be a great value proposition for us. As a professional office providing services to clients, our IT systems have to stay working or our production halts. With TotalCare IT acting as our IT and cybersecurity department, I have proactive coverage for my systems. I’m getting better response times than when I had in-house IT, because TotalCare has a whole team of professionals and offers more available resources to resolve issues. Maintenance is no longer an issue for us, whether it be servers or desktops.

    Bill Tanner

    Partner and CPA, Searle Hart

  • "Friendly Engineers"

    My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed.

    Melissa Zimmerman

    Owner, Zimmerman Insurance

See More Client Testimonials

What's the Next Step?

This is a significant milestone, and we are genuinely thrilled to meet you. We can't wait to hear about your organization's future plans and explore how we can support your mission with exceptional IT service, data security, and technology alignment.

The types of organizations that see the most benefit in working with us

  • Have 20+ employees who use computers, internet-connected machines, tablets, or laptops for their job;
  • See cybersecurity as an investment, not an expense;
  • Need to protect donor data and meet funder or grant-compliance security requirements; and
  • Value ongoing IT leadership and technology alignment with their mission.

If this sounds like your firm, we should talk. The next step is to schedule a Discovery Call. It's a quick, 10 to 15-minute chat where we discuss how you're currently handling your IT support, security and compliance, and if it makes sense to work with TotalCare IT. Just fill out the form to schedule. After submitting you will see our live calendar where you can pick a time that is convenient for you to meet via Zoom. If you'd prefer to meet in person, please let us know.

Schedule Your IT Discovery Call