SERVICES

Data Backup & Recovery

Not all backups are created equal. The most important and overlooked difference between the options is how fast and easy it is to recover those files when you need them.

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Trusted by Boise area businesses that need intentional IT management, not just helpdesk services.

OUR COMMITMENT

What You Can Expect From Our Team

Redundancy & Security In every Backup
We ensure your data is encrypted and backed up in multiple locations—onsite, offsite, and in the cloud. With redundancy across different geographical areas and 24/7 monitoring, your data is always protected and accessible, even in emergencies.
Fast Recovery With Complete Coverage
We back up everything your business relies on—servers, desktops, laptops, GSuite, Office 365, and more. In the event of a failure, we’ll quickly restore your systems to keep your business running with minimal downtime.
Real People Managing Your Backups
Behind the scenes, our Network Operations Center (NOC) and centralized services are managed by real people—not just automated systems. This means personalized, expert support whenever you need it, ensuring your backups and recovery processes are always handled with care.

Redundancy & Security In every Backup
We ensure your data is encrypted and backed up in multiple locations—onsite, offsite, and in the cloud. With redundancy across different geographical areas and 24/7 monitoring, your data is always protected and accessible, even in emergencies.
Fast Recovery With Complete Coverage
We back up everything your business relies on—servers, desktops, laptops, GSuite, Office 365, and more. In the event of a failure, we’ll quickly restore your systems to keep your business running with minimal downtime.
Real People Managing Your Backups
Behind the scenes, our Network Operations Center (NOC) and centralized services are managed by real people—not just automated systems. This means personalized, expert support whenever you need it, ensuring your backups and recovery processes are always handled with care.

Chris, Professional Services Engineer

How TotalCare IT Backups Are Better For Business

TotalCare IT specializes in data backups and system recovery. We offer a unique service that can back up all of your server, email, and workstation information, then store it on offsite servers, as well as the cloud.

We’ll work with you to understand your risk tolerance and use it as a basis for how frequently your system is backed up. Backups aren’t instant and constant; rather, they happen on a regular, predetermined frequency. You’ll need to decide how many hours or days worth of data you’re willing to lose if your system is wiped out.

Once all of your data is truly backed up, our team will regularly sample and test those backups to ensure they’re working the way they should be. With this method, we can restore all of your system, email, and workstation data quickly and at the same time when a disaster strikes.

The Hard Truth About Business Data Backup and Recovery

Recovery isn’t usually fast or easy

Most businesses assume that because they have their system backed up, they can instantly retrieve their files and start working again if something goes wrong. Nope. Depending on how your data is backed up, it can be a long and fragmented process to get your whole system restored. And that’s if your whole system is actually backed up. For a fast, complete backup, businesses need to have images of their data offsite and in the cloud that can be quickly spun up on a remote server or workstation during an emergency incident.

Your email and workstations aren’t backed up

Microsoft Office 365 and Gmail do not back up your mailboxes. It takes a third-party application to back up your messages. The same is true for workstation backups. If you don’t have a server or if your team is saving files to their local computers, your workstations need to be backed up. Even if you have image-based backups with redundant copies, you most likely only have this for your servers. Think about your emails and all the files stored on your desktop or laptop, and how much time and money you would lose if those files disappeared forever.

Redundancy and Testing are Key

Yes, a “Disaster” Probably will Happen to You

Most businesses believe a major data outage disaster could never happen to them. The truth is, it probably will because it happens all the time. A disaster can be a catastrophic event such as a tornado, but it is usually as simple as accidentally deleting files, getting a virus or ransomware, faulty hardware, or a server crash. Disaster recovery is the process by which you recover the functionality of your data, software programs, devices, and business operations.

Client testimonials

What Our Clients Have to Say

Hear what our raving fans have to say about what it's like working with TotalCare IT

"A Trustworthy IT Partner"
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them. The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties. An IT partner that you can trust and rely on is one of the most important support vendors a firm can have; this is not the place to cut corners or try and save a buck. TotalCare IT has repeatedly demonstrated they are trustworthy and knowledgeable in their field and always go the extra mile to make sure our firm is running smoothly.
Heather Morgan
Senior Paralegal & Office Manager, Advanced Legal Planning
"TotalCare Is an Amazing Partner in Business"
I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange. When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!
Katie Davenport
CEO, AmeriMax RCM
"We Would Be Less Productive and Profitable Without TotalCare IT"
TotalCare IT continues to be a great value proposition for us. As a professional office providing services to clients, our IT systems have to stay working or our production halts. With TotalCare IT acting as our IT and cybersecurity department, I have proactive coverage for my systems. I’m getting better response times than when I had in-house IT, because TotalCare has a whole team of professionals and offers more available resources to resolve issues. Maintenance is no longer an issue for us, whether it be servers or desktops.
Bill Tanner
Partner & CPA, Searle Hart
"Fifteen Years, Zero Incidents"
Totalcare IT has been my IT provider for over fifteen years. Aaron and his team always respond timely when I have a computer/compliance issue, and I appreciate that they are always up-to-date on security software and what's new in the computer industry. I sleep better at night knowing they treat my business as if it were their own, and I highly recommend them.
Frank Calabretta
Founder, Bail House Bail Bonds
"Friendly Engineers"
My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed.
Melissa Zimmerman
Owner, Zimmerman Insurance
"Security Solutions, Support, and IT Knowledge!"
Appreciate the knowledgeable team at TotalCareIT. I get great service and love that I can trust the advice and recommendations that I get from Aaron and his team at TotalCare!
Julie Babcock-Hyde
Owner, Spark Accounting

See More Client Testimonials

"A Trustworthy IT Partner"
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them. The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties. An IT partner that you can trust and rely on is one of the most important support vendors a firm can have; this is not the place to cut corners or try and save a buck. TotalCare IT has repeatedly demonstrated they are trustworthy and knowledgeable in their field and always go the extra mile to make sure our firm is running smoothly.
Heather Morgan
Senior Paralegal & Office Manager, Advanced Legal Planning
"TotalCare Is an Amazing Partner in Business"
I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange. When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!
Katie Davenport
CEO, AmeriMax RCM
"We Would Be Less Productive and Profitable Without TotalCare IT"
TotalCare IT continues to be a great value proposition for us. As a professional office providing services to clients, our IT systems have to stay working or our production halts. With TotalCare IT acting as our IT and cybersecurity department, I have proactive coverage for my systems. I’m getting better response times than when I had in-house IT, because TotalCare has a whole team of professionals and offers more available resources to resolve issues. Maintenance is no longer an issue for us, whether it be servers or desktops.
Bill Tanner
Partner & CPA, Searle Hart
"Fifteen Years, Zero Incidents"
Totalcare IT has been my IT provider for over fifteen years. Aaron and his team always respond timely when I have a computer/compliance issue, and I appreciate that they are always up-to-date on security software and what's new in the computer industry. I sleep better at night knowing they treat my business as if it were their own, and I highly recommend them.
Frank Calabretta
Founder, Bail House Bail Bonds
"Friendly Engineers"
My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed.
Melissa Zimmerman
Owner, Zimmerman Insurance
"Security Solutions, Support, and IT Knowledge!"
Appreciate the knowledgeable team at TotalCareIT. I get great service and love that I can trust the advice and recommendations that I get from Aaron and his team at TotalCare!
Julie Babcock-Hyde
Owner, Spark Accounting

See More Client Testimonials

Ready to Start Your New Backup & Recovery Plan?

The first step is to jump on a 10-15 minute discovery call. We'll briefly go over some questions like how you are handling your backups currently, as well as any pain points you have been experiencing. It's designed as a quick call for us to get a good feel for each other. By the end of the call we will both know if it makes sense to schedule a second, longer call, or meet in person.

To schedule your call, just fill out the form. Once you submit the form you will see our live calendar where you can pick a time that is convenient for you to meet via Zoom.

Schedule Your IT Discovery Call

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Data Backup & Recovery

Trusted by Boise area businesses that need intentional IT management, not just helpdesk services.

Redundancy & Security In every Backup

Fast Recovery With Complete Coverage

Real People Managing Your Backups

Redundancy & Security In every Backup

Fast Recovery With Complete Coverage

Real People Managing Your Backups

How TotalCare IT Backups Are Better For Business

"A Trustworthy IT Partner"

"TotalCare Is an Amazing Partner in Business"

"We Would Be Less Productive and Profitable Without TotalCare IT"

"Fifteen Years, Zero Incidents"

"Friendly Engineers"

"Security Solutions, Support, and IT Knowledge!"